Shipping policy

Shipping Policy

Order Processing:

• Order Processing Time: We typically ship orders within 1-3 business days of placement. However, processing times may be longer during high sales volumes or if there are any issues with your order.
• Order Priority: Orders are shipped in the order they are received, except for pre-sale orders.
• Tracking Information: You’ll receive an email with your tracking number as soon as your order ships.

Pre-Orders:

• If you ordered a pre-order item, bundle, or any additional items with a pre-order, your entire order will be shipped together to arrive as close to the street release date as possible.
• While we aim to have your pre-order arrive near the release date, exact arrival dates cannot be guaranteed.

International Shipping:

• Customs Fees: International orders may be subject to duties and customs fees upon delivery.
• Customs Information: These charges vary by country and are based on the value of your order and local import regulations. For specific information on customs fees, please contact your local customs office.

Need Help?

If you have any questions or need to check the status of your order, feel free to contact us at help@concerttees.net.